Rubber Workers
A Division of Credit Unions United

toll free
(888) 357-4479
(785) 357-4479

rubberworkers@rubberworkers.org

Internet Privacy Statement

General Privacy Statement
As your credit union, we are aware that you have shown significant faith by entrusting us with your most personal of information, your finances. We have spent much time building our relationship with you, and as that relationship evolves, rest assured that no matter the technology used for member interaction, our respect for your privacy will not diminish.

Site Access
Any person using the Internet is given access to the Credit Unions United Web site (the “Site”), which provides a general overview to enable the individual user to learn about our many member benefits. However, access to the members-only areas and individual account areas require passwords.

Security
Although our communication lines remain open and transparent to our members allowing them to have access to their accounts, unauthorized access is next to impossible. With our security technology, using 40-bit encryption, ICSA-approved firewalls, and secured socket layers (SSL), you will be able to make secure transactions without fear that an unauthorized party will gain access to your accounts. We do not permit the installation of password “cookies,” just in case your computer is lost or stolen. You will be required to enter your password every time you login to the Online Services system. Should an unauthorized user attempt to access your account, only three attempts at determining your password are allowed before the user, who occasionally may be you, is locked out of the system. Should this occur, please call Member Services Representative at 785-357-4479 or 1-888-357-4479 toll free. You will be asked to provide account-specific information; once that information is verified, you will regain access to your account.

Site Content
Any information regarding most of your accounts are accurate to the minute. Your credit card and your checking account will be up to date only as to the items that have been processed, items may be in the process of clearing but have not yet been transmitted or posted to our system. Please review your account history for verification of items posted. Financial information is provided for informational purposes only, as a courtesy to our members and visitors Should you decide to take direct action based on general financial content provided on this Site, please be aware that you do so at your own risk. Every Site user has a different financial situation, and what applies ideally to one member may have adverse consequences for another.

Use of Cookies
Cookies were originally designed to help a Web site identify a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie is a small string of text that a Web site can send to your browser. A Web site sometimes uses a cookie to enhance the user's visit by storing information to avoid the need to repeatedly enter the same information during each different visit to the Site. In general, cookies can securely store a userID and password, personalize home pages, identify which parts of a site have been visited or keep track of selections in a "shopping cart." If you are just browsing our Site, a cookie identifies only your browser. However, if you become a registered user on the Site with a designated userID and password (“Registered User”), and will be accessing your confidential account information (such as eBP (electronic bill payment) Services), you must accept certain cookies as they are essential for site administration and security. While we will store on your computer a cookie that records your member preferences so that we can provide personalized information that we believe will be of value to you, we DO NOT permit a cookie to be placed on your computer to store your name and password.

Set Email Preferences
In order to notify our Registered Users of extra benefits provided as online financial members, we will send occasional email informing you of these special offers. Should you wish to be removed from this list, simply send us an email indicating that you do not wish to receive further email.

Site Navigation Statistics/Information Use
As your credit union, our goal continues to be one of exceptional member satisfaction. Therefore, we track general information on Web site use and site traffic in order to improve site navigation to make your Online Services experience as efficient and fulfilling as possible. We also compile general statistical information on members based on our records, which are used to benefit our members when creating partnerships with merchants and other financial service providers. Although the technology by which we gather our data has evolved, we will still use the data in the same way. Because Internet-collected data is more accurate, we’ll be able to use that information to create even more partnership opportunities. Therefore, by using our Internet financial services, our members will have the opportunity to share in additional benefits not offered to our traditional credit union members. We will not provide your specific personal information to any outside marketing organization without your consent.

Loan Application Information Gathering
Should you choose to apply for a loan online, be aware that we will treat that application as we do a standard, in-person loan application, following all policies and procedures established for loan applications, including credit checks, employment verification, etc.

Meeting Your Needs
As technology evolves, we will continue to look for better ways to gather and use information in order to offer financial products and services that best meet your financial needs, and to protect and safeguard information about you and your accounts. We encourage you to review this Internet Privacy Statement periodically for updates.